An Overview of Our Remodeling Process

Timeline From Estimate To Project Completion:

1. Initial Estimate & Design Concept:  1 – 2 weeks

Includes 3D concept drawings and a good better best budget.

2. Design:  5 – 8 weeks

We’ll have 2 – 4 design meetings in our showroom to finalize all the details and create a fixed price proposal.

3. Ordering & Receiving: 6 – 12  weeks

We want all materials in our warehouse before we start construction to avoid unecessary delays.  Windows and cabinets take the longest.

4. Pre-Construction Meeting

About 3 weeks before project start we will have a meeting in your home to go over job site set up details (parking, potty location, entry, clean up areas, etc…)

After the meeting we’ll send you our ‘how to prepare’ document that has some great tips for packing, creating a temporary kitchen and reducing the stress of the remodel, 

5. Construction: 6 – 16 weeks

We’ll create a detailed project schedule so you know what to expect and we are on site every day until the project is complete. 

You’ll get an email every morning letting you know the plan for the day and an email every afternoon with a progress pictures. 

We will schedule a formal walkthrough with you, the designer and your project manager every 2-3 weeks. 

6. Follow Up and Warranty – 5 Years

After your project is complete we will touch base after 6 months, and annually for our 5 year warranty period to make sure things are still working as expected.

How We Keep You Updated

Communciation and coordination are critical to a succesful remodel. You will receive regualr email updates from us and during construction your project manager is on site every day.

Your Project Portal

We use a project management tool called Buildertrend. It provides an online portal where all your project details are kept and a central hub for all communcation around your project.

In Your Project portal you will find:

A Detailed Project Schedule
A day by day schedule of what to expect. Your project manager is on site every and adjsuts the schedule as needed.

Daily Logs
We do 3 daily logs each day. You will get these as an email but you can also see them in the portal.

Messages and Comments
You can emaill your design and project manager through your project portal. You can also comment on daily logs, photos, selections and other items.

Completion Lists
When doing quality control inspections each day your project manager will add any issue to a ‘completion list’ in the portal and have them resolved within 5 working days.

Payment Schedule, Documents and more…
You can see all past and upcoming payments, review the labor and material sheets, view your contract and more through the portal.

Change Orders
If a change order is needed all the details will be sent to you though the portal where you can approve them. No changes are made without your approval.